SHIPPING POLICY
**SHIPPING POLICY**
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THANK YOU FOR SHOPPING WITH US! BELOW ARE OUR SHIPPING TERMS AND CONDITIONS TO ENSURE TRANSPARENCY AND A SMOOTH EXPERIENCE FOR ALL OUR CUSTOMERS.
1. **WORLDWIDE SHIPPING**
WE ARE PLEASED TO OFFER WORLDWIDE SHIPPING. NO MATTER WHERE YOU ARE LOCATED, WE STRIVE TO DELIVER YOUR ORDER TO YOU EFFICIENTLY AND SECURELY.
2. **PROCESSING TIME**
ORDERS ARE PROCESSED WITHIN 2-3 BUSINESS DAYS AFTER PAYMENT CONFIRMATION. PLEASE NOTE THAT PROCESSING TIMES MAY BE EXTENDED IF YOUR ORDER IS PLACED DURING THE WEEKEND OR ON PUBLIC HOLIDAYS.
3. **SHIPPING TIME**
ESTIMATED DELIVERY TIMES DEPEND ON YOUR LOCATION AND THE SHIPPING METHOD SELECTED AT CHECKOUT. ON AVERAGE:
- DOMESTIC ORDERS: 1-3 BUSINESS DAYS
- INTERNATIONAL ORDERS: 1-4 WEEKS
4. **SHIPPING COSTS**
SHIPPING COSTS WILL BE CALCULATED AT CHECKOUT BASED ON THE DESTINATION AND SELECTED SHIPPING METHOD. ANY ADDITIONAL CUSTOMS OR IMPORT FEES ARE THE RESPONSIBILITY OF THE CUSTOMER.
5. **SHIPPING CARRIER & INSURANCE**
ALL ORDERS ARE SHIPPED AS INSURED PARCELS THROUGH DHL. THE INSURANCE COVERS ANY LOSS OR DAMAGE TO THE SHIPMENT DURING TRANSIT, ENSURING YOUR PEACE OF MIND. ONCE SHIPPED, YOU WILL RECEIVE TRACKING INFORMATION TO MONITOR YOUR PACKAGE.
6. **CUSTOMS, DUTIES, AND TAXES**
INTERNATIONAL ORDERS MAY BE SUBJECT TO CUSTOMS, IMPORT DUTIES, OR TAXES. THESE CHARGES ARE DETERMINED BY THE DESTINATION COUNTRY AND ARE THE RESPONSIBILITY OF THE CUSTOMER. PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE FOR MORE INFORMATION.
7. **DELAYS AND ISSUES**
WHILE WE DO OUR BEST TO MEET DELIVERY ESTIMATES, WE ARE NOT RESPONSIBLE FOR SHIPPING DELAYS CAUSED BY CARRIERS, CUSTOMS PROCESSES, OR UNFORESEEN CIRCUMSTANCES. IF YOU EXPERIENCE ANY ISSUES, PLEASE CONTACT support@artcontrolsus.de
8. **RETURNS & REFUNDS**
FOR INFORMATION ABOUT RETURNS, EXCHANGES, AND REFUNDS, PLEASE REVIEW OUR RETURN POLICY.
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ART CONTROLS US
ART CONTROLS US IS AN INDEPENDENT LABEL BASED IN SAARBRÜCKEN, REIMAGINING THE PAST THROUGH ART. SPECIALIZING IN VINTAGE SWEATSHIRTS, EACH PIECE IS CAREFULLY SOURCED AND HAND-REBUILT INTO UNIQUE, DESIGN-DRIVEN GARMENTS THAT MERGE NOSTALGIA WITH MODERN STREETWEAR. EVERY DETAIL REFLECTS CRAFTSMANSHIP, QUALITY AND SUSTAINABILITY, WHILE TRACES OF TIME AND IMPERFECTION GIVE EACH PIECE ITS OWN CHARACTER. FORGOTTEN SWEATSHIRTS ARE TRANSFORMED INTO EXPRESSIVE, AUTHENTIC AND TIMELESS CREATIONS, WHERE INDIVIDUALITY AND THOUGHTFUL DESIGN COEXIST NATURALLY.